Terms & Conditions

Quantum1CBD.com/co.uk/Quantum1.co.uk are the property of Banfield Partnership Ltd, the company is registered in the UK, company registration number 11178903. Registered working address:10 Moor St, Soho W1D 5NF. 

1.1 These Terms and Conditions:
(1.1a) “We” means Banfield Partnership Ltd trading as Quantum1/Quantum1CBD; and
(1.1b) “You” means our customer or potential customer, “Us”, “Our” and “Your” should be interpreted accordingly.

1.2 Our products are not for sale or used by persons under the age of 18, nor should they be used if pregnant. Consult with your doctor before use if you have a serious medical condition or take any prescription medications.

1.3 Items advertised by Quantum1 on our websites are not offered for sale as medical products nor are they intended to treat, cure, or prevent any disease. A doctor’s advice should be sought before using this or any supplemental dietary product.

1.4 Our products are not be used as a medicine or as a replacement for medicines.

1.5 Our products should be used only as directed on the label. 

1.6 By purchasing products from Quantum1CBD.com or sister sites you certify that you are aged 18 or older and agree to abide by the Term & Conditions set out herein.

2.1 We have tried to ensure that information provided on our website is accurate. However, we make no guarantees in respect of the information. We do not accept liability for any loss (direct, indirect, or consequential) which may arise from reliance on information contained on our website or due to any error or omission.

2.2 Notwithstanding the descriptions and specifications of products on our website, we reserve the right to make changes to our products which do not materially affect their quality or performance.

2.3 We may correct any error appearing on our website or withdraw any product from sale without incurring liability. Pricing and availability is also subject to change without notice.

2.4 All prices are inclusive of VAT (value added tax)

3.1 You must, during the checkout process, pay the prices of the products you order.

3.2 Payments are by any of the permitted methods specified on our website.

3.3 If you fail to pay to us any amount due under these Terms and Conditions in accordance with the provisions of these Terms and Conditions, then we may withhold the products ordered and/or by e-mail notice to you at any time cancel the contract of sale for the products.

3.4 If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our e-mail request:

(3.4a) an amount equal to the amount of the charge-back;

(3.4b) all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);

(3.4c) an administration fee of GBP 12.00 including VAT; and

(3.4d) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 3.4 (including without limitation legal fees and debt collection fees)

For the avoidance of doubt, if you fail to recognize or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 3.4. (‘’Quantum1’’ will be the name shown on Customers statements)

4.1 In addition to the product price, you will pay our delivery charges as quoted at the time we accept your order.

4.2 All products on our website are legal in the United Kingdom, and intended for the UK market. We will not provide any information on the legal status of a product in any other Countries. You accept responsibility to inform yourself about local laws and import and custom regulations, before ordering—by which you certify that import to your country of products ordered is legal. By placing an order at Quantum1CBD.com you accept all responsibilities regarding the legality of the products that will be distributed to you.

4.3 Due to card scheme regulations in the USA, no CBD products can be sold and all cards from the USA will be blocked.

4.4 We aim to dispatch all orders received by 2pm the same day Monday to Friday, subject to items being in stock.

4.5 We will arrange for delivery of the products you order by the method and to the address which you specify during check-out. However, exact time-to-delivery is not contracted between us.

4.6 If you do not take delivery of the products or neglect to supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the full price of the products, not including delivery charges.

4.7 If there is an error—e.g. the wrong item has been sent—or any other

delivery problem in respect of products ordered; you must notify us by e-mail within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do so.

4.8 Once an order has been dispatched you may return the goods within 14 days of receipt. Goods must be unopened with seals intact. If an item has been used or opened we cannot accept a return.

4.9 To cancel orders or return goods please contact us via email at [email protected] quoting your order number, read our returns & refund policy for more information

5. DISPUTES (Governing Law, Jurisdiction and Complaints)
5.1 Any disputes from the contract of sale (including non-contractual matters) are governed by the law of England and Wales.

5.2 Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland.

5.3 Quantum1 will try to avoid any dispute and deal with any complaint or issue with transparency and arbitration to resolve any dispute between both parties.

6.1 All information provided by Banfield Partnership Ltd through their websites, through links to or from other websites, or by its employees over the phone,  email, or through any other transmission is purely for information purposes. Information offered should never be interpreted as a sure recommendation to act. Using the information for illegal activities is at your own risk.

6.2 We cannot guarantee that the information on our website is absolutely up-to-date or accurate.

6.3 You take full liability for personal injury, damages, punitive measures, lost profit or revenues, product or equipment, and any loss of property that may result from the purchase, use, or misuse of any product from Banfield Partnership Ltd, or its owners, agents, and its employees cannot be held responsible for the actions of its customers.

6.4 We do not encourage the illegal use of our products. We strongly advise you to seek your own legal advice if you have any doubts.

6.5 All illustrations, pictures, design elements, passages of text, and the logos on this website or any commercial use of any of these contents is strictly prohibited without e-mail permission