Return & Refund Policy

RETURN & REFUNDS We’re sorry if there was a problem with your order, we may be able to help, email our customer services at [email protected].  There are a few important things to keep in mind when returning a product. You can return your unwanted and unused item(s) by post within 14 working days of receipt of your goods. 

  • You have 14 calendar day to return an item form the date you received it. 
  • Only items that have been purchased directly from us can be returned
  • Please ensure that the item(s) you are returning is repacked with all the elements it was received with.
  • Item(s) will not be refunded if they are opened, unless faulty. 

To return your item(s) back to us, contact us by email at [email protected] where a member of our team will be happy to help with the information of where to send your returns or post item(s) to: 21 Leighton Ave, Leigh on Sea, Essex SS9 1QB